Policies


Shipping

Within the US

Orders will be processed within 2 business days and shipped via standard shipping (2-5 business days)

International

International orders may be subject to additional charges with duties and taxes. Buyers are responsible for any customs and import taxes that may apply. 

Delivery times can be delayed if an order is held up in customs. Lolo Sōl is not responsible for delays due to customs.   

If you're unsure of your country's duty and tax regulations, please contact your local Customs or Post Office prior to purchase. Please note that if you choose to refuse the customs payment, Lolo Sōl is not responsible for return-to-sender packages. 

By placing an international order you agree to these terms.

Returns and Exchanges

Domestic Returns

If you’re not 100% happy with your purchase no problem! I gladly accept returns within 21 days of purchase.

Items must be in their original condition, unworn, and unwashed. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. All Sale items are final sale.

Ship returned items to:

Lolo Sōl
PO Box 72
Baldwinsville, NY 13027

If you’re looking to exchange or have any questions please email kris@lolosol.com

International Returns

Unfortunately at this time I am not able to accept international returns. All international sales are final sale.